Frequently Asked Questions
What materials are the necklaces made of?
Our necklaces are crafted from 100% premium stainless steel for lasting quality and resilience. The stainless steel material means they are rust-resistant, tarnish-free, and perfect for everyday wear. We offer them in gold and silver finishes to suit your style.
How long are the necklaces?
Each necklace is 60cm long and includes an adjustable clasp so you can customize the fit. Whether you prefer a longer chain or a slightly shorter look, the adjustable feature makes it easy to style just how you like!
Are the necklaces hypoallergenic?
Yes! Our stainless steel necklaces are designed to be hypoallergenic and gentle on sensitive skin. If you've experienced reactions to other metals, you can wear our jewelry with confidence.
What are the color options?
LatinoChains necklaces come in two classic colors: gold and silver. Both options are designed to look fantastic with any outfit, whether casual or formal.
How should I care for my necklace?
Our necklaces are low-maintenance! Simply wipe them down with a soft cloth to keep the shine. Avoid prolonged exposure to chemicals like perfumes or lotions, which can affect the finish over time.
Do you offer refunds?
Yes, we want you to love your LatinoChains purchase! If you're not fully satisfied, we offer a 30-day refund policy. Please reach out to us, and we'll guide you through the return process—no questions asked.
What if my necklace arrives damaged?
We take extra care in packaging, but if your necklace arrives with any issues, please contact us immediately! We’ll send you a replacement or process a return to make sure you’re happy with your experience.
How long does shipping take?
We know you’re excited to receive your necklace! Orders are processed within 1-2 business days and typically arrive within 5-7 business days in the U.S. International orders may take a little longer depending on location.
Is this jewelry a good gift?
Absolutely! LatinoChains necklaces make a meaningful and stylish gift for anyone looking to celebrate their heritage. Each necklace comes beautifully packaged, making it ready for gifting the moment it arrives.
Can I track my order?
Yes, you’ll receive a tracking number by email once your order ships so you can stay updated on its journey to you!
Do you ship internationally?
Yes, we proudly ship LatinoChains jewelry worldwide! Shipping rates and delivery times vary depending on the destination.
Are there any sales or discounts?
Join our email list or follow us on social media (@latinochains) to be the first to know about any exclusive sales, discounts, and new product launches!
If you have any other questions or need assistance, please don’t hesitate to contact through our contact form on the website. We’re here to help you make the most out of your experience!